Conference Schedule
*Agenda subject to change.
Bob O'Neill - Payments Partner Manager, Groupon
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Bob O’Neill is a payments professional with over 30 years of experience developing fraud prevention products and support systems for banking, retail and eCommerce. With a deep knowledge and tenure combating payment and account fraud, Bob has been extremely successful reducing risk and costs with innovative solutions as well as being an industry advocate for change. As a Program Manager for MRC Bob developed education programs and industry awareness efforts for MRC audiences for two years and still has a keen interest in bringing new ideas and practices to MRC members.
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Sessions for Bob O'Neill
Time
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Session Title
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Speaker(s) |
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Tuesday, March 20
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8:00am - 8:45am
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When Frenemies Align: Cybersecurity and Fraud Putting Their Differences Aside for the Customer
Fraud prevention and cybersecurity teams are typically siloed, separate groups reporting to different organizational heads. “Frenemies” at best, despite the fact they face common threats, tools and exploits. Some organizations, however – particularly those with large external customer bases – are finding great success in converging these two teams. In this intermediate / advanced session, hear how fraud-stopping insights are being leveraged by cybersecurity teams to create more proactive and intelligent systems, while fraud teams gain better organizational visibility (and better funding). All without getting in the way of customer experience. |
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Michael Thelander
iovation Inc.
Bob O'Neill
Groupon
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Pinyon 2 |
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