Greg Andrews - Director of Risk Management, Entertainment Benefits Group LLC
Greg is the Director of Risk Management at Entertainment Benefits Group LLC, and a 10+ year veteran of E-Commerce and CNP payment validation. Greg manages the fraud solution for EBG, protecting travel related products from fraudulent activity via online, call center and retail channels. Greg also leads a team of analysts who respond to all consumer payment inquires. Greg is a graduate of Northern Michigan University, and holds a B.S. in Business Management from the Walker L Cisler college of Business.
Sessions for Greg Andrews
Wednesday, March 21
1:15pm - 2:00pm
Fraud and Chargebacks are Not a Risk Management Problem, but a Company Problem as a Whole
How each Department in a Company plays a role in preventing Fraud and Non Fraud Chargebacks. Breaking down walls of each department to open communication is crucial. The key to minimizing Chargebacks is by teaching the Company as a whole what Risk Management is and how they play a part in it. Have you ever broken out your Chargebacks by department? What department is causing them? You would be surprised!