Conference Schedule
*Agenda subject to change.
| Jennifer Charles - Manager, Customer Care Operations, Foot Locker | |
|
Jennifer Charles, Customer Contact Operations Manager, Footlocker.com. I have been with the company for 26 years and currently manage multiple areas within the Contact Center, including fraud management. Our .com division is based out of Wausau, WI. I am married with three children, two of whom are college graduates and one in high school. |
Sessions for Jennifer Charles
Time 
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Session Title
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Speaker(s) | Room |
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Thursday, March 22
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| 9:30am - 10:15am |
The Power in Consortium Data
|
Erika Dietrich
ACI Worldwide Jennifer Charles Foot Locker |
Bristlecone 8 |
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|
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