Peter Barker - Omni Channel Fraud Manager, Dick's Sporting Goods Inc. | |
Peter Barker Sr. Manager of Digital Loss Prevention at DICK'S Sporting Goods Peter.Barker@dcsg.com Summary Highly experienced, results-driven Omni-Channel Fraud and Digital Loss Prevention professional with an extensive track record of recruiting, leading, directing and supervising highly productive teams towards consistently achieving business goals. Skilled communicator with proficiencies in negotiating, relationship building, customer service, staff training and leadership. Goal achiever with abilities in devising, implementing and managing strategies which reduce inventory shrinkage, lower costs and prevent loss. Experience Sr. Manager of Digital Loss Prevention at DICK'S Sporting Goods September 2017 - Present Supports the strategic development and execution of the Dick's Sporting Goods Omni-Channel websites. Establish collaborative relationships with business leaders and communicate fraud strategy. Create profiles and customized rules in fraud platform pertaining to known threats and trends. Recruit, train and manage the Digital Loss Prevention team with reviewing suspicious high risk transactions and the representment of fraud chargebacks. Manager of Omni-Channel Fraud at DICK'S Sporting Goods September 2015 - September 2017 (2 years 1 month) Supports the strategic development and execution of the Dick's Sporting Goods Omni-Channel websites. Establish collaborative relationships with business leaders and communicate fraud strategy. Create profiles and customized rules in fraud platform pertaining to known threats and trends. Develop Omni-Channel fraud monthly reporting. Recruit, train and manage the Omni-Channel Fraud team with reviewing suspicious and high risk transactions. Responds to fraud chargebacks in a timely manner. District Loss Prevention Manager at DICK'S Sporting Goods September 2013 - December 2015 (2 years 4 months) Managed the Loss Prevention and shortage control programs for 10 stores. Initiated and managed programs and procedures that consistently reduced inventory shortage. Regional Firearms Specialist. Manager of Investigations at Dick's Sporting Goods June 2010 - September 2013 (3 years 4 months) Managed the initiation and execution of internal and ORC investigations for a 600 store chain. Initiated, lead and managed programs and procedures that consistently improve statistical performance and reduced Page 2 inventory shortage. Managed, recruited, trained and directed three Loss Prevention Investigators. Managed, directed and implemented Loss Prevention projects with cross functional teams. District Loss Prevention Manager at Sears Holdings Corporation December 2003 - June 2010 (6 years 7 months) Managed the Loss Prevention and shortage control programs for 19 stores. Initiated and managed programs and procedures that consistently reduced inventory shortage. Recruited, managed and directed nineteen Loss Prevention Managers. Member of the advisory council. Regional Loss Prevention Manager May 2001 - December 2003 (2 years 8 months) Managed the Loss Prevention and shortage control programs for six hundred stores and two distribution centers located in the Eastern Zone. Managed programs and procedures that consistently reduced inventory shortage. Recruited, trained, managed and directed four Loss Prevention associates. Responsible for training District Sales Managers and Training Store Managers in the area of Loss Prevention. Area Loss Prevention Manager at Staples March 1999 - May 2001 (2 years 3 months) Managed the Loss Prevention and Safety activities for twenty-nine stores located in two midwestern states. Developed, initiated and managed programs and procedures that consistently maintained inventory shrinkage at or below company expectations. Developed and utilized balanced business minded strategy that resulted in a successful teamwork approach to minimize loss and maximize profits. Director of Loss Prevention June 1998 - March 1999 (10 months) Managed the Loss Prevention and Safety activities for a 59-store chain. Reported to Vice-President of Finance. Created practical and effective Loss Loss Prevention policies and procedure manuals. Consistently operated department within established budget and supported company profit goals by accomplishing effective returns on capital investments. Established and managed in store Loss Prevention training that contributed to consistent inventory shortage reduction. Recruited and trained District Loss Prevention Managers. Regional Loss Prevention Manager August 1995 - June 1998 (2 years 11 months) Managed the Loss Prevention activities in 15 stores. Recruited, trained and guided twelve in store Loss Prevention Supervisors. Managed Loss Prevention training programs and reduced regional inventory shrinkage three consecutive years. |
Time | Session Title | Speaker(s) | Room |
Thursday, March 22
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11:15am - 12:00pm | Trust Buster: How to Verify Identities and Catch Fraud When Every Identity has been Compromised |
Tom Donlea
Whitepages Pro Peter Barker Dick's Sporting Goods Inc. David Marshall Groupon |
Pinyon 3 |
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