Conference Schedule

Fraud prevention and cybersecurity teams are typically siloed, separate groups reporting to different organizational heads. “Frenemies” at best, despite the fact they face common threats, tools and exploits. Some organizations, however – particularly those with large external customer bases – are finding great success in converging these two teams. In this intermediate / advanced session, hear how fraud-stopping insights are being leveraged by cybersecurity teams to create more proactive and intelligent systems, while fraud teams gain better organizational visibility (and better funding). All without getting in the way of customer experience.

Fraud prevention and cybersecurity teams are typically siloed, separate groups reporting to different organizational heads. “Frenemies” at best, despite the fact they face common threats, tools and exploits. Some organizations, however – particularly those with large external customer bases – are finding great success in converging these two teams. In this intermediate / advanced session, hear how fraud-stopping insights are being leveraged by cybersecurity teams to create more proactive and intelligent systems, while fraud teams gain better organizational visibility (and better funding). All without getting in the way of customer experience.

What is all the buzz about 3-D Secure 2.0? Why should I care now? Can I get any of the benefits now? How does 3-D Secure relate to PSD2? Find out some strategies to take advantage of 3-D Secure 2.0 in a 1.0 world. We will share tips and tricks sprinkled with high level results.

What is all the buzz about 3-D Secure 2.0? Why should I care now? Can I get any of the benefits now? How does 3-D Secure relate to PSD2? Find out some strategies to take advantage of 3-D Secure 2.0 in a 1.0 world. We will share tips and tricks sprinkled with high level results.

eCommerce opens up your business to customers around the world, but how do you best exploit foreign exchange as part of that journey? There are 180 currencies in use in the world today, but which ones should you use? What’s the best approach to pricing in a non-local currency, and what impact does it have on customer experience? What drives the economics behind FX in international payment processing, and how can you take advantage of a new income opportunity while giving your overseas customers what they want? How should you deal with FX volatility in an increasingly unpredictable world?

eCommerce opens up your business to customers around the world, but how do you best exploit foreign exchange as part of that journey? There are 180 currencies in use in the world today, but which ones should you use? What’s the best approach to pricing in a non-local currency, and what impact does it have on customer experience? What drives the economics behind FX in international payment processing, and how can you take advantage of a new income opportunity while giving your overseas customers what they want? How should you deal with FX volatility in an increasingly unpredictable world?

Direct Carrier Billing (DCB) is on the rise, the payment method that literally everybody already holds in hands is becoming more popular and familiar with consumers, already ranking top number three payment option at Facebook. Not only is DCB quick and easy, ideal for those less tech-savvy, but it is a payment method with an unmatched reach. A mobile device, smartphone, desktop computer or Smart TV, turns into a progressive payment instrument, expanding DCB’s payment reach to all types of goods, both digital and physical, and becoming an increasingly vital and irreplaceable part of today’s mobile payment landscape.

Direct Carrier Billing (DCB) is on the rise, the payment method that literally everybody already holds in hands is becoming more popular and familiar with consumers, already ranking top number three payment option at Facebook. Not only is DCB quick and easy, ideal for those less tech-savvy, but it is a payment method with an unmatched reach. A mobile device, smartphone, desktop computer or Smart TV, turns into a progressive payment instrument, expanding DCB’s payment reach to all types of goods, both digital and physical, and becoming an increasingly vital and irreplaceable part of today’s mobile payment landscape.

Direct Carrier Billing (DCB) is on the rise, the payment method that literally everybody already holds in hands is becoming more popular and familiar with consumers, already ranking top number three payment option at Facebook. Not only is DCB quick and easy, ideal for those less tech-savvy, but it is a payment method with an unmatched reach. A mobile device, smartphone, desktop computer or Smart TV, turns into a progressive payment instrument, expanding DCB’s payment reach to all types of goods, both digital and physical, and becoming an increasingly vital and irreplaceable part of today’s mobile payment landscape.

Given the recent data breaches, there is a high likelihood of compromised identities being used on your site. Join this session to hear how merchants detect Account Takeover (ATO) and synthetic identities. They will provide live examples—fraudulent as well as good transactions that were declined—to demonstrate techniques and tools they use to improve chargeback and insult rates. Moderator: Tom Donlea Panelists  - Peter Barker, Dicks Sporting Goods and Traye Nevius, Adidas. All attendees of this session will receive a copy of Whitepages Pro Identity Verification Benchmark report.

Given the recent data breaches, there is a high likelihood of compromised identities being used on your site. Join this session to hear how merchants detect Account Takeover (ATO) and synthetic identities. They will provide live examples—fraudulent as well as good transactions that were declined—to demonstrate techniques and tools they use to improve chargeback and insult rates. Moderator: Tom Donlea Panelists  - Peter Barker, Dicks Sporting Goods and Traye Nevius, Adidas. All attendees of this session will receive a copy of Whitepages Pro Identity Verification Benchmark report.

Given the recent data breaches, there is a high likelihood of compromised identities being used on your site. Join this session to hear how merchants detect Account Takeover (ATO) and synthetic identities. They will provide live examples—fraudulent as well as good transactions that were declined—to demonstrate techniques and tools they use to improve chargeback and insult rates. Moderator: Tom Donlea Panelists  - Peter Barker, Dicks Sporting Goods and Traye Nevius, Adidas. All attendees of this session will receive a copy of Whitepages Pro Identity Verification Benchmark report.

Given the recent data breaches, there is a high likelihood of compromised identities being used on your site. Join this session to hear how merchants detect Account Takeover (ATO) and synthetic identities. They will provide live examples—fraudulent as well as good transactions that were declined—to demonstrate techniques and tools they use to improve chargeback and insult rates. Moderator: Tom Donlea Panelists  - Peter Barker, Dicks Sporting Goods and Traye Nevius, Adidas. All attendees of this session will receive a copy of Whitepages Pro Identity Verification Benchmark report.

Fraud prevention expert RISK IDENT presents their own anonymized data, identifying how fast mCommerce fraud is rising, how it differs from e-commerce fraud and why fraud patterns differ between channels. Often, fraudsters will use multiple portable devices, alongside other masking techniques, in attempts to avoid detection. Yet it is possible to spot them with new techniques including: Anomaly detection, Malware analysis, Jailbreak / root identification. RISK IDENT demonstrates the power of some of these techniques in action and shares takeaways for merchants on simple steps and trends to watch out for when it comes to overcoming mobile fraud.

Fraud prevention expert RISK IDENT presents their own anonymized data, identifying how fast mCommerce fraud is rising, how it differs from e-commerce fraud and why fraud patterns differ between channels. Often, fraudsters will use multiple portable devices, alongside other masking techniques, in attempts to avoid detection. Yet it is possible to spot them with new techniques including: Anomaly detection, Malware analysis, Jailbreak / root identification. RISK IDENT demonstrates the power of some of these techniques in action and shares takeaways for merchants on simple steps and trends to watch out for when it comes to overcoming mobile fraud.

Through a selection of friendly fraud case studies from a high-value, high-risk e-commerce marketplace, we will discuss loss prevention and mitigation, unique chargeback response strategies, and case studies that blur the lines between friendly fraud and fraud. These case studies include, but aren't limited to: - Cases of buyer's remorse that escalate as "fraud" - Career criminals who leverage the chargeback dispute process using their own credit cards - Questioning if an order is "morally correct" to fulfill - The use of social media and other online info in response to chargebacks.

Worldpay surveyed more than 16,000 consumers across 10 countries about their experience of paying for goods and services on a mobile. In this presentation, find out how to optimise each stage of the mobile payment experience to meet your customers’ needs.

Worldpay surveyed more than 16,000 consumers across 10 countries about their experience of paying for goods and services on a mobile. In this presentation, find out how to optimise each stage of the mobile payment experience to meet your customers’ needs.

Worldpay surveyed more than 16,000 consumers across 10 countries about their experience of paying for goods and services on a mobile. In this presentation, find out how to optimise each stage of the mobile payment experience to meet your customers’ needs.

Each vertical within online retail faces different fraud challenges. The Ecommerce Fraud Index provides in-depth coverage of 8 verticals across 8 quarters, analyzing trends and providing insights on each type of ecommerce fraud and how they differ across varying transaction amounts. The Ecommerce Fraud Index is available to merchants at no cost and provides an unprecedented amount of comparative data for merchants to understand how their fraud detection efforts are faring compared to their peers. Join this session to understand the changes taking place in your industry and how you can leverage this analysis to improve your fraud prevention efforts.

Chargebacks are a $31 billion problem that affects all parties in card-present and card-not-present transactions. Our panel will discuss key findings from a recently commissioned Javelin study on the effects and impacts of chargebacks across consumer, merchant, and issuer market segments. This first-of-its-kind study will provide unique and new market perspectives, exploring the hidden and lasting effects of chargebacks on merchants and issuers. We will also discuss the potential benefits they can derive from collaborating to help resolve disputes prior to them becoming chargebacks, and how to affect long-term purchasing behavior and provide an improved customer experience.

Chargebacks are a $31 billion problem that affects all parties in card-present and card-not-present transactions. Our panel will discuss key findings from a recently commissioned Javelin study on the effects and impacts of chargebacks across consumer, merchant, and issuer market segments. This first-of-its-kind study will provide unique and new market perspectives, exploring the hidden and lasting effects of chargebacks on merchants and issuers. We will also discuss the potential benefits they can derive from collaborating to help resolve disputes prior to them becoming chargebacks, and how to affect long-term purchasing behavior and provide an improved customer experience.

Chargebacks are a $31 billion problem that affects all parties in card-present and card-not-present transactions. Our panel will discuss key findings from a recently commissioned Javelin study on the effects and impacts of chargebacks across consumer, merchant, and issuer market segments. This first-of-its-kind study will provide unique and new market perspectives, exploring the hidden and lasting effects of chargebacks on merchants and issuers. We will also discuss the potential benefits they can derive from collaborating to help resolve disputes prior to them becoming chargebacks, and how to affect long-term purchasing behavior and provide an improved customer experience.

Chargebacks are a $31 billion problem that affects all parties in card-present and card-not-present transactions. Our panel will discuss key findings from a recently commissioned Javelin study on the effects and impacts of chargebacks across consumer, merchant, and issuer market segments. This first-of-its-kind study will provide unique and new market perspectives, exploring the hidden and lasting effects of chargebacks on merchants and issuers. We will also discuss the potential benefits they can derive from collaborating to help resolve disputes prior to them becoming chargebacks, and how to affect long-term purchasing behavior and provide an improved customer experience.

China has become the epicenter of mobile payments explosion, both online and in-store. In most cities, you don’t need to carry cash or a wallet anymore, you can use your mobile wallets, UnionPay, Alipay or WeChat Pay everywhere, from shops to street markets. This trend opens up a whole new world for non-card payments in-store. This session will go over the potential & future of local payments acceptance in-store, taking Alipay and WeChat Pay as great examples while exploring what will be coming next.

As more and more data breaches hit the news, account takeover is a growing threat for online merchants. Even if fraudsters don’t get clear-text usernames – emails, passwords, other sensitive information can potentially be used for social engineering or other exploits. When it comes to account takeover, online merchants face the added challenge of recognizing a fraudster masquerading as a valued and trusted customer. Learn what geolocation and other transactional data can do to help you understand the context of an account takeover in order to identify suspicious activity and make better decisions while providing your good customers with the best experience possible.

As more and more data breaches hit the news, account takeover is a growing threat for online merchants. Even if fraudsters don’t get clear-text usernames – emails, passwords, other sensitive information can potentially be used for social engineering or other exploits. When it comes to account takeover, online merchants face the added challenge of recognizing a fraudster masquerading as a valued and trusted customer. Learn what geolocation and other transactional data can do to help you understand the context of an account takeover in order to identify suspicious activity and make better decisions while providing your good customers with the best experience possible.

Historically, synthetic ID fraud was generally committed by consumers whose poor credit ratings made it difficult to open credit card account or receive loans. Why has it become the new go-to tactic for Fraudsters? First, it’s not that hard to create a synthetic ID as fraudsters have easy access to customer identities due to large data breaches and compromises. And the shift to EMV has led fraudsters to migrate from the production of fake plastic cards to new account fraud and account takeover fraud. This shift requires a more sophisticated approach to predicting and assessing risk, as well as prevention.

Historically, synthetic ID fraud was generally committed by consumers whose poor credit ratings made it difficult to open credit card account or receive loans. Why has it become the new go-to tactic for Fraudsters? First, it’s not that hard to create a synthetic ID as fraudsters have easy access to customer identities due to large data breaches and compromises. And the shift to EMV has led fraudsters to migrate from the production of fake plastic cards to new account fraud and account takeover fraud. This shift requires a more sophisticated approach to predicting and assessing risk, as well as prevention.

Organized crime rings are leveraging bot armies for brute force password-cracking attacks. These scripted attacks are tough to detect, and standalone fraud prevention systems don’t detect the data that – in concert – reveal when an attack is underway. Adding further authentication friction isn’t a viable answer. Learn specific steps to help your organization eliminate account takeovers. JOIN us to hear what TicketMaster and NuData Security have learned about stopping ATO especially now when static data is deemed worthless and retailers are seeing walls nearly 50% of all traffic coming from account takeover and automation activity.

Organized crime rings are leveraging bot armies for brute force password-cracking attacks. These scripted attacks are tough to detect, and standalone fraud prevention systems don’t detect the data that – in concert – reveal when an attack is underway. Adding further authentication friction isn’t a viable answer. Learn specific steps to help your organization eliminate account takeovers. JOIN us to hear what TicketMaster and NuData Security have learned about stopping ATO especially now when static data is deemed worthless and retailers are seeing walls nearly 50% of all traffic coming from account takeover and automation activity.

Organized crime rings are leveraging bot armies for brute force password-cracking attacks. These scripted attacks are tough to detect, and standalone fraud prevention systems don’t detect the data that – in concert – reveal when an attack is underway. Adding further authentication friction isn’t a viable answer. Learn specific steps to help your organization eliminate account takeovers. JOIN us to hear what TicketMaster and NuData Security have learned about stopping ATO especially now when static data is deemed worthless and retailers are seeing walls nearly 50% of all traffic coming from account takeover and automation activity.

Airbnb is built on trust, and keeping our global community of hosts and guests safe is our top priority. In this talk, we will go over how we approach detecting and deterring risk and fraudulent activity in real time on Airbnb. We will touch on several techniques, from machine learning to image similarity to clustering that have been helpful in protecting our community and our platform.

Airbnb is built on trust, and keeping our global community of hosts and guests safe is our top priority. In this talk, we will go over how we approach detecting and deterring risk and fraudulent activity in real time on Airbnb. We will touch on several techniques, from machine learning to image similarity to clustering that have been helpful in protecting our community and our platform.

Within the fraud vendor landscape existing vendors and new vendors have upped their game by creating emerging technologies for enhanced fraud detection, operational efficiencies and the like.  All of this is great for eCommerce fraud prevention, but with the ever-evolving solutions out there, it can be tough to pinpoint the smartest course of action, whether looking to RFP or add incremental functionality.   In this session, Paladin will explain insights learned while researching and visiting over 40 vendors listed in their report.  

Within the fraud vendor landscape existing vendors and new vendors have upped their game by creating emerging technologies for enhanced fraud detection, operational efficiencies and the like.  All of this is great for eCommerce fraud prevention, but with the ever-evolving solutions out there, it can be tough to pinpoint the smartest course of action, whether looking to RFP or add incremental functionality.   In this session, Paladin will explain insights learned while researching and visiting over 40 vendors listed in their report.  

2018 MRC Global Payments Survey in Partnership with CyberSource

Winning through eCommerce Payments Management

Learn how leading merchants are approaching ecommerce payment management as a strategic function and competitive differentiator. We’ll examine the challenges they face, the best practices they employ and the benefits they are realizing. Insights are based on the recent global study capturing attitudes and practices of 484 payment specialists from mid-market and enterprise level organizations. The highlight of the session will be a panel discussion with payments experts sharing their perspectives on the study’s findings, including commentary on improving performance

2018 MRC Global Payments Survey in Partnership with CyberSource

Winning through eCommerce Payments Management

Learn how leading merchants are approaching ecommerce payment management as a strategic function and competitive differentiator. We’ll examine the challenges they face, the best practices they employ and the benefits they are realizing. Insights are based on the recent global study capturing attitudes and practices of 484 payment specialists from mid-market and enterprise level organizations. The highlight of the session will be a panel discussion with payments experts sharing their perspectives on the study’s findings, including commentary on improving performance

2018 MRC Global Payments Survey in Partnership with CyberSource

Winning through eCommerce Payments Management

Learn how leading merchants are approaching ecommerce payment management as a strategic function and competitive differentiator. We’ll examine the challenges they face, the best practices they employ and the benefits they are realizing. Insights are based on the recent global study capturing attitudes and practices of 484 payment specialists from mid-market and enterprise level organizations. The highlight of the session will be a panel discussion with payments experts sharing their perspectives on the study’s findings, including commentary on improving performance

2018 MRC Global Payments Survey in Partnership with CyberSource

Winning through eCommerce Payments Management

Learn how leading merchants are approaching ecommerce payment management as a strategic function and competitive differentiator. We’ll examine the challenges they face, the best practices they employ and the benefits they are realizing. Insights are based on the recent global study capturing attitudes and practices of 484 payment specialists from mid-market and enterprise level organizations. The highlight of the session will be a panel discussion with payments experts sharing their perspectives on the study’s findings, including commentary on improving performance

It used to be a "simpler" decision, one based on easier to quantify impacts like acquiring costs and tax withholding regulations. However data has proven that the answer is not black and white, and that in some cases a hybrid option may just be the best option.

It used to be a "simpler" decision, one based on easier to quantify impacts like acquiring costs and tax withholding regulations. However data has proven that the answer is not black and white, and that in some cases a hybrid option may just be the best option.

The Payments 201 workshop builds upon the concepts presented at the Payments 101 workshop and is intended for people with 2+ years of experience in the payments industry. This workshop further explores the payments landscape, with a closer look at global payments, mobile payments, and wallets. Success factors, including revenue opportunities and cost reductions, are also included, along with a detailed overview of legal and regulatory requirements.

The Payments 201 workshop builds upon the concepts presented at the Payments 101 workshop and is intended for people with 2+ years of experience in the payments industry. This workshop further explores the payments landscape, with a closer look at global payments, mobile payments, and wallets. Success factors, including revenue opportunities and cost reductions, are also included, along with a detailed overview of legal and regulatory requirements.