Conference Schedule

Responsible for the fastest ever TED Talk to reach over ten million views in the history of TED, UK comedian, musician and writer James Veitch has become renowned for his unashamedly nerdy and hilarious digital content.  
 
A former Apple Store Genius, Veitch’s comedy is high-tech: picking apart, parodying (and pranking) the fast-advancing and perplexing technology we live with. His live shows have explored technology, retrogaming, and finding love through troubleshooting theory. He had sold-out runs at the Edinburgh Fringe in 2014, 2015 and at Soho Theatre in 2016 with his first three shows, Dot Con, Game Face and Genius Bar and has written and performed two viral hit seasons of his show Scamalot with Mashable. He’s performed across the UK, the U.S. and Scandinavia and his best selling book, Dot Con, based upon the show, was published in 2015.  
 
He is currently at work on more geeky comedy about life, love and enabling bluetooth.  
 
He lives in London with his full body pillow.  

Fraudsters are constantly modifying their craft and coming up with clever new ways to evade fraud prevention. This session will examine the most unique, unusual, and little-known forms of fraud emerging in fraud-ridden markets like Brazil and marketplaces like TicketNetwork. Our panel of experts will share stories from the frontlines on how saavy organizations use their wit and identity data to fight these fraudsters.

Fraudsters are constantly modifying their craft and coming up with clever new ways to evade fraud prevention. This session will examine the most unique, unusual, and little-known forms of fraud emerging in fraud-ridden markets like Brazil and marketplaces like TicketNetwork. Our panel of experts will share stories from the frontlines on how saavy organizations use their wit and identity data to fight these fraudsters.

Fraudsters are constantly modifying their craft and coming up with clever new ways to evade fraud prevention. This session will examine the most unique, unusual, and little-known forms of fraud emerging in fraud-ridden markets like Brazil and marketplaces like TicketNetwork. Our panel of experts will share stories from the frontlines on how saavy organizations use their wit and identity data to fight these fraudsters.

Fraudsters are constantly modifying their craft and coming up with clever new ways to evade fraud prevention. This session will examine the most unique, unusual, and little-known forms of fraud emerging in fraud-ridden markets like Brazil and marketplaces like TicketNetwork. Our panel of experts will share stories from the frontlines on how saavy organizations use their wit and identity data to fight these fraudsters.

Fraudsters are constantly modifying their craft and coming up with clever new ways to evade fraud prevention. This session will examine the most unique, unusual, and little-known forms of fraud emerging in fraud-ridden markets like Brazil and marketplaces like TicketNetwork. Our panel of experts will share stories from the frontlines on how saavy organizations use their wit and identity data to fight these fraudsters.

Fraudsters are constantly modifying their craft and coming up with clever new ways to evade fraud prevention. This session will examine the most unique, unusual, and little-known forms of fraud emerging in fraud-ridden markets like Brazil and marketplaces like TicketNetwork. Our panel of experts will share stories from the frontlines on how saavy organizations use their wit and identity data to fight these fraudsters.

Prime time for faster payments in the US is approaching, and they will offer great advantages to merchants, from lower acceptance costs to reduced fraud and no charge backs. This presentation includes an overview of faster payments, several potential use cases for merchants, and insights on how faster payments could benefit both merchants and consumers. In addition, we will also discuss what actions should merchants take to ensure they are ready. 

Historically, synthetic ID fraud was generally committed by consumers whose poor credit ratings made it difficult to open credit card account or receive loans. Why has it become the new go-to tactic for Fraudsters? First, it’s not that hard to create a synthetic ID as fraudsters have easy access to customer identities due to large data breaches and compromises. And the shift to EMV has led fraudsters to migrate from the production of fake plastic cards to new account fraud and account takeover fraud. This shift requires a more sophisticated approach to predicting and assessing risk, as well as prevention.

Historically, synthetic ID fraud was generally committed by consumers whose poor credit ratings made it difficult to open credit card account or receive loans. Why has it become the new go-to tactic for Fraudsters? First, it’s not that hard to create a synthetic ID as fraudsters have easy access to customer identities due to large data breaches and compromises. And the shift to EMV has led fraudsters to migrate from the production of fake plastic cards to new account fraud and account takeover fraud. This shift requires a more sophisticated approach to predicting and assessing risk, as well as prevention.

Facilitate an open dialog for merchants to learn how their peers are handling different issues.

Modern-day fraud is rarely executed by lone wolves. In order to maximize financial gain, fraudsters today launch large-scale coordinated attacks using sophisticated tools and techniques such as account incubation and IP obfuscation that allow the accounts to appear legitimate when viewed in isolation. A new, clustering-based approach enables detection of these attacks by monitoring and flagging suspicious groups of accounts behaving in coordination. Join a panel of experts from Pinterest, Western Union and Letgo to hear how they partnered with DataVisor to enhance their protection against these mass attacks.

Modern-day fraud is rarely executed by lone wolves. In order to maximize financial gain, fraudsters today launch large-scale coordinated attacks using sophisticated tools and techniques such as account incubation and IP obfuscation that allow the accounts to appear legitimate when viewed in isolation. A new, clustering-based approach enables detection of these attacks by monitoring and flagging suspicious groups of accounts behaving in coordination. Join a panel of experts from Pinterest, Western Union and Letgo to hear how they partnered with DataVisor to enhance their protection against these mass attacks.

Modern-day fraud is rarely executed by lone wolves. In order to maximize financial gain, fraudsters today launch large-scale coordinated attacks using sophisticated tools and techniques such as account incubation and IP obfuscation that allow the accounts to appear legitimate when viewed in isolation. A new, clustering-based approach enables detection of these attacks by monitoring and flagging suspicious groups of accounts behaving in coordination. Join a panel of experts from Pinterest, Western Union and Letgo to hear how they partnered with DataVisor to enhance their protection against these mass attacks.

Modern-day fraud is rarely executed by lone wolves. In order to maximize financial gain, fraudsters today launch large-scale coordinated attacks using sophisticated tools and techniques such as account incubation and IP obfuscation that allow the accounts to appear legitimate when viewed in isolation. A new, clustering-based approach enables detection of these attacks by monitoring and flagging suspicious groups of accounts behaving in coordination. Join a panel of experts from Pinterest, Western Union and Letgo to hear how they partnered with DataVisor to enhance their protection against these mass attacks.

Modern-day fraud is rarely executed by lone wolves. In order to maximize financial gain, fraudsters today launch large-scale coordinated attacks using sophisticated tools and techniques such as account incubation and IP obfuscation that allow the accounts to appear legitimate when viewed in isolation. A new, clustering-based approach enables detection of these attacks by monitoring and flagging suspicious groups of accounts behaving in coordination. Join a panel of experts from Pinterest, Western Union and Letgo to hear how they partnered with DataVisor to enhance their protection against these mass attacks.

This session will talk about how we run effective chargeback representment, what are the meaningful ways to measure the representment operation, in-house vs outsource, and how we leverage chargeback representment to drive down friendly fraud. We are also going to share some lesson learned in last couple years as we build up and optimize representment operation.

Given the recent data breaches, there is a high likelihood of compromised identities being used on your site. Join this session to hear how merchants detect Account Takeover (ATO) and synthetic identities. They will provide live examples—fraudulent as well as good transactions that were declined—to demonstrate techniques and tools they use to improve chargeback and insult rates. Moderator: Tom Donlea Panelists  - Peter Barker, Dicks Sporting Goods and Traye Nevius, Adidas. All attendees of this session will receive a copy of Whitepages Pro Identity Verification Benchmark report.

Given the recent data breaches, there is a high likelihood of compromised identities being used on your site. Join this session to hear how merchants detect Account Takeover (ATO) and synthetic identities. They will provide live examples—fraudulent as well as good transactions that were declined—to demonstrate techniques and tools they use to improve chargeback and insult rates. Moderator: Tom Donlea Panelists  - Peter Barker, Dicks Sporting Goods and Traye Nevius, Adidas. All attendees of this session will receive a copy of Whitepages Pro Identity Verification Benchmark report.

Given the recent data breaches, there is a high likelihood of compromised identities being used on your site. Join this session to hear how merchants detect Account Takeover (ATO) and synthetic identities. They will provide live examples—fraudulent as well as good transactions that were declined—to demonstrate techniques and tools they use to improve chargeback and insult rates. Moderator: Tom Donlea Panelists  - Peter Barker, Dicks Sporting Goods and Traye Nevius, Adidas. All attendees of this session will receive a copy of Whitepages Pro Identity Verification Benchmark report.

Given the recent data breaches, there is a high likelihood of compromised identities being used on your site. Join this session to hear how merchants detect Account Takeover (ATO) and synthetic identities. They will provide live examples—fraudulent as well as good transactions that were declined—to demonstrate techniques and tools they use to improve chargeback and insult rates. Moderator: Tom Donlea Panelists  - Peter Barker, Dicks Sporting Goods and Traye Nevius, Adidas. All attendees of this session will receive a copy of Whitepages Pro Identity Verification Benchmark report.

A discussion on current/emerging fraud trends and ways to mitigate them in today's fast changing payment landscape.

Many merchants use user reputation and life time value (LTV) to make transaction, campaign and offer decisions. Although LTV concept can be very useful for pricing and refund policies, we find applying the knowledge to fraud detection might run into problems like over-penalizing new users and not being able to stop account take over (ATO) frauds effectively. Alternatively, we build user profile to provide the easy access to user history for real time decision. Beyond ATO detection, the practice can be applied to determine if a rejected, refunded or chargeback transaction is due to friendly or malicious fraud.

Many merchants use user reputation and life time value (LTV) to make transaction, campaign and offer decisions. Although LTV concept can be very useful for pricing and refund policies, we find applying the knowledge to fraud detection might run into problems like over-penalizing new users and not being able to stop account take over (ATO) frauds effectively. Alternatively, we build user profile to provide the easy access to user history for real time decision. Beyond ATO detection, the practice can be applied to determine if a rejected, refunded or chargeback transaction is due to friendly or malicious fraud.

Worldpay surveyed more than 16,000 consumers across 10 countries about their experience of paying for goods and services on a mobile. In this presentation, find out how to optimise each stage of the mobile payment experience to meet your customers’ needs.

Worldpay surveyed more than 16,000 consumers across 10 countries about their experience of paying for goods and services on a mobile. In this presentation, find out how to optimise each stage of the mobile payment experience to meet your customers’ needs.

Worldpay surveyed more than 16,000 consumers across 10 countries about their experience of paying for goods and services on a mobile. In this presentation, find out how to optimise each stage of the mobile payment experience to meet your customers’ needs.

Through a selection of friendly fraud case studies from a high-value, high-risk e-commerce marketplace, we will discuss loss prevention and mitigation, unique chargeback response strategies, and case studies that blur the lines between friendly fraud and fraud. These case studies include, but aren't limited to: - Cases of buyer's remorse that escalate as "fraud" - Career criminals who leverage the chargeback dispute process using their own credit cards - Questioning if an order is "morally correct" to fulfill - The use of social media and other online info in response to chargebacks.

PayU and one of our global merchants will share insights into alternative payments, why they are important and how they work. These insights will cover traditional APMs like cash payments and bank transfers, but also talk about innovative payments such as credit at the point of purchase and loyalty points. The focus of this session will be on APMs in emerging markets, where these payment methods represent a significant share of all online transactions. Most people understand the concept of alternative payments, but this session will also show how they actually work and why some consumers prefer these payment methods.

PayU and one of our global merchants will share insights into alternative payments, why they are important and how they work. These insights will cover traditional APMs like cash payments and bank transfers, but also talk about innovative payments such as credit at the point of purchase and loyalty points. The focus of this session will be on APMs in emerging markets, where these payment methods represent a significant share of all online transactions. Most people understand the concept of alternative payments, but this session will also show how they actually work and why some consumers prefer these payment methods.

PayU and one of our global merchants will share insights into alternative payments, why they are important and how they work. These insights will cover traditional APMs like cash payments and bank transfers, but also talk about innovative payments such as credit at the point of purchase and loyalty points. The focus of this session will be on APMs in emerging markets, where these payment methods represent a significant share of all online transactions. Most people understand the concept of alternative payments, but this session will also show how they actually work and why some consumers prefer these payment methods.

Fraud prevention expert RISK IDENT presents their own anonymized data, identifying how fast mCommerce fraud is rising, how it differs from e-commerce fraud and why fraud patterns differ between channels. Often, fraudsters will use multiple portable devices, alongside other masking techniques, in attempts to avoid detection. Yet it is possible to spot them with new techniques including: Anomaly detection, Malware analysis, Jailbreak / root identification. RISK IDENT demonstrates the power of some of these techniques in action and shares takeaways for merchants on simple steps and trends to watch out for when it comes to overcoming mobile fraud.

Fraud prevention expert RISK IDENT presents their own anonymized data, identifying how fast mCommerce fraud is rising, how it differs from e-commerce fraud and why fraud patterns differ between channels. Often, fraudsters will use multiple portable devices, alongside other masking techniques, in attempts to avoid detection. Yet it is possible to spot them with new techniques including: Anomaly detection, Malware analysis, Jailbreak / root identification. RISK IDENT demonstrates the power of some of these techniques in action and shares takeaways for merchants on simple steps and trends to watch out for when it comes to overcoming mobile fraud.

Panel consisting of Plaid, Coinbase and Square (Coinbase confirmed, Square is confirming). The goal of the panel is to provide an informative discussion of how merchants can apply alternative data sources to their fraud mitigation. The panel will be relevant to MRC members because the panelists will share best practices of how they are applying alternative data to augment their fraud mitigation, account takeover detection and chargeback prevention. Square will talk about the application of alternative data sources to card payments, while Coinbase will discuss how blockchain payments involve both similar and unique challenges and solutions, with interesting twists.

Panel consisting of Plaid, Coinbase and Square (Coinbase confirmed, Square is confirming). The goal of the panel is to provide an informative discussion of how merchants can apply alternative data sources to their fraud mitigation. The panel will be relevant to MRC members because the panelists will share best practices of how they are applying alternative data to augment their fraud mitigation, account takeover detection and chargeback prevention. Square will talk about the application of alternative data sources to card payments, while Coinbase will discuss how blockchain payments involve both similar and unique challenges and solutions, with interesting twists.

Panel consisting of Plaid, Coinbase and Square (Coinbase confirmed, Square is confirming). The goal of the panel is to provide an informative discussion of how merchants can apply alternative data sources to their fraud mitigation. The panel will be relevant to MRC members because the panelists will share best practices of how they are applying alternative data to augment their fraud mitigation, account takeover detection and chargeback prevention. Square will talk about the application of alternative data sources to card payments, while Coinbase will discuss how blockchain payments involve both similar and unique challenges and solutions, with interesting twists.

Direct Carrier Billing (DCB) is on the rise, the payment method that literally everybody already holds in hands is becoming more popular and familiar with consumers, already ranking top number three payment option at Facebook. Not only is DCB quick and easy, ideal for those less tech-savvy, but it is a payment method with an unmatched reach. A mobile device, smartphone, desktop computer or Smart TV, turns into a progressive payment instrument, expanding DCB’s payment reach to all types of goods, both digital and physical, and becoming an increasingly vital and irreplaceable part of today’s mobile payment landscape.

Direct Carrier Billing (DCB) is on the rise, the payment method that literally everybody already holds in hands is becoming more popular and familiar with consumers, already ranking top number three payment option at Facebook. Not only is DCB quick and easy, ideal for those less tech-savvy, but it is a payment method with an unmatched reach. A mobile device, smartphone, desktop computer or Smart TV, turns into a progressive payment instrument, expanding DCB’s payment reach to all types of goods, both digital and physical, and becoming an increasingly vital and irreplaceable part of today’s mobile payment landscape.

Direct Carrier Billing (DCB) is on the rise, the payment method that literally everybody already holds in hands is becoming more popular and familiar with consumers, already ranking top number three payment option at Facebook. Not only is DCB quick and easy, ideal for those less tech-savvy, but it is a payment method with an unmatched reach. A mobile device, smartphone, desktop computer or Smart TV, turns into a progressive payment instrument, expanding DCB’s payment reach to all types of goods, both digital and physical, and becoming an increasingly vital and irreplaceable part of today’s mobile payment landscape.

What is all the buzz about 3-D Secure 2.0? Why should I care now? Can I get any of the benefits now? How does 3-D Secure relate to PSD2? Find out some strategies to take advantage of 3-D Secure 2.0 in a 1.0 world. We will share tips and tricks sprinkled with high level results.

What is all the buzz about 3-D Secure 2.0? Why should I care now? Can I get any of the benefits now? How does 3-D Secure relate to PSD2? Find out some strategies to take advantage of 3-D Secure 2.0 in a 1.0 world. We will share tips and tricks sprinkled with high level results.

Within the fraud vendor landscape existing vendors and new vendors have upped their game by creating emerging technologies for enhanced fraud detection, operational efficiencies and the like.  All of this is great for eCommerce fraud prevention, but with the ever-evolving solutions out there, it can be tough to pinpoint the smartest course of action, whether looking to RFP or add incremental functionality.   In this session, Paladin will explain insights learned while researching and visiting over 40 vendors listed in their report.  

Within the fraud vendor landscape existing vendors and new vendors have upped their game by creating emerging technologies for enhanced fraud detection, operational efficiencies and the like.  All of this is great for eCommerce fraud prevention, but with the ever-evolving solutions out there, it can be tough to pinpoint the smartest course of action, whether looking to RFP or add incremental functionality.   In this session, Paladin will explain insights learned while researching and visiting over 40 vendors listed in their report.  

Chargebacks are a $31 billion problem that affects all parties in card-present and card-not-present transactions. Our panel will discuss key findings from a recently commissioned Javelin study on the effects and impacts of chargebacks across consumer, merchant, and issuer market segments. This first-of-its-kind study will provide unique and new market perspectives, exploring the hidden and lasting effects of chargebacks on merchants and issuers. We will also discuss the potential benefits they can derive from collaborating to help resolve disputes prior to them becoming chargebacks, and how to affect long-term purchasing behavior and provide an improved customer experience.