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Registration Information, Pricing, and Badge Process

Important: When you click to register, you will be redirected to the same log-in screen that is used for all other LeadingAge PA events, the Learning Portal, and members-only content on the website.

Registration Confirmation

You will receive a confirmation summary via email immediately after submitting your registration.

No registration confirmation? Please first check your junk and spam folders, and then contact the LeadingAge PA registrar by email at leadingagepa_registration@goeshow.com or call (847) 620-4470, ext. 2. Hours: Monday - Friday, 8 AM to 5 PM CST

Registration Rates

Full Conference Registration	Early Bird (Before March 24)	Registration (March 25 - May 13)
Full Participant Provider Member	$528	$578
Full Participant Non-Member	$825	$825
Full Participant Non-Exhibiting Business Member	$725	$725
Single Day Registration
Monday, May 11 Provider Member	$297	$330
Monday, May 11 Non-Member/Non-Exhibiting Business Member	$430	$430
Tuesday, May 12 Provider Member	$297	$330
Tuesday, May 12 Non-Member/Non-Exhibiting Business Member	$430	$430
Wednesday, May 13 Provider Member	$267	$300
Wednesday, May 13 Non-Member/Non-Exhibiting Business Member	$430	$430

Please note: Discounts for multiple registrants from one organization and stacked discounts will not be offered this year.

Badges and Tickets

A barcode with your registration information will be in your confirmation and also sent via email several weeks before the event. Please see registration hours below for times to print your on-site badge.

On-Site Registration - conference registration and badge printing (Convention Center - Chocolate Lobby)

Sunday, May 10
Conference Registration: 3:00 – 7:00 PM

Monday, May 11
Conference Registration: 6:30 AM – 5:15 PM
*We recommend avoiding peak registration time between 8:00 and 8:20 am!

Tuesday, May 12
Conference Registration: 6:30 AM – 5:15 PM

Wednesday, May 13
Conference Registration: 7:00 AM – 12:00 PM

Registration Payment

We are unable to process registration without payment. You may pay your registration fees by VISA, MasterCard, AMEX, or Discover. If you need assistance, please email leadingagepa_registration@goeshow.com or call (847) 620-4470, ext. 2. Hours: Monday - Friday, 8 AM to 5 PM CST

Registration Changes

To make changes to an existing registration, please use the personalized link sent in your confirmation email. This registration portal offers a Registration Service Center that allows registrants the ability to make changes to their selections, schedule, and badge directly. Please refer to the menu on the left for access to the Registration Service Center. If you need assistance, please email leadingagepa_registration@goeshow.com or call (847) 620-4470, ext. 2. Hours: Monday - Friday, 8 AM to 5 PM CST

Substitution Policy

If you register and then are unable to attend, you may send someone in your place at no additional charge. Substitutions must be submitted in writing by May 4. After this date, all substitutions will be processed at on-site registration. An email must originate from the original attendee and/or company with a scanned copy of the attendee's conference badge to process a substitution. Please provide all necessary information of the new registrant in this email. Provide this information to leadingagepa_registration@goeshow.com or call (847) 620-4470, ext. 2. Hours: Monday - Friday, 8 AM to 5 PM CST

Split/Share Registration Policy

Splitting or sharing a registration is not permitted for either a DAILY or FULL registration category. A DAILY registration must be used by the same person for each day or days that a person is registered. A FULL registration category is to be used by the same person for the entire conference, even if the person can attend only part of the program or conference. The DAILY categories were created for the organizations that would like to send different people on different days.

Cancellation Policy

LeadingAge PA is financially responsible for the expenses of those attendees who cancel without adequate notice. Our refund policy realistically reflects these additional expenses to the association.

Cancellations will only be accepted by emailing Rebecca Schell at rschell@leadingagepa.org. If you do not receive an email acknowledgment of your cancellation within two weeks of submitting, please follow up to verify receipt. If you have any questions, please call (847) 620-4470, ext. 2. Hours: Monday - Friday, 8 AM to 5 PM CST

Cancellations received by:	Refund due:
On or before March 24	Full refund less $100 processing fee
March 25 - April 27	50% refund of total order
On or after April 28	No refund

Registration fees and any duplicate charges to your credit card will be refunded upon approval. Credit card refunds will be processed 4 to 6 weeks after the initial request. No refunds will be issued for requests sent more than 6 weeks after the conference.