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Conference Registration Information and Badge Process

Registration Confirmation

You will receive a confirmation summary via email immediately after submitting your registration.

No registration confirmation? Please first check your junk and spam folders, and then contact the LeadingAge PA registrar by e-mail at leadingagepa_registration@goeshow.com or call (847) 620-4470, extension 4700.

Registration Fees
 
Full Conference Registration Early Bird
(Before April 14)
Registration
(April 15 - May 18)
Full Participant
Member
$495 $555
Full Participant
Non-Member
$775 $775
Full Participant
Student
$150 $150
Full Participant
Retired Administrator
$150 $150
Single Day Registration
Tuesday, May 16
Member
$269 $299
Tuesday, May 16
Non-Member
$405 $405
Wednesday, May 17
Member
$269 $299
Wednesday, May 17
Non-Member
$405 $405
Thursday, May 18
Member
$239 $279
Thursday, May 18
Non-Member
$385 $385
Discounts will apply for community groups with four or more full-participant registered attendees.

Badges and Tickets

A barcode with your registration information will be in your confirmation and also sent via email several weeks prior to the event. Please see hours below for times to print your on-site badge.

On-Site Registration - both hotel and conference registration and badge printing (Convention Center) 

Monday, May 15 from 4:00 – 7:00 PM
Tuesday, May 16 from 6:30 AM – 5:15 PM
Wednesday, May 17 from 6:30 AM – 5:30 PM
Thursday, May 18 from 7:30 AM – 12:30 PM

Registration Payment

We are unable to process registration without payment. You may pay your registration fees by VISA, MasterCard, AMEX or Discover. If you need assistance, please email leadingagepa_registration@goeshow.com or call (847) 620-4470, extension 4700.

Registration Changes

To make changes to an existing registration, please use the personalized link sent in your confirmation e-mail. This registration portal offers a Registration Service Center that allows registrants the ability to make changes to their selections, schedule, and badge directly. Please refer to the menu on the left for access to the Registration Service Center. If you need assistance, please e-mail leadingagepa_registration@goeshow.com or call (847) 620-4470, extension 4700.

Substitution Policy

If you register and then are unable to attend, you may send someone in your place at no additional charge. Substitutions must be submitted in writing by May 2. After this date, all substitutions will be processed at on-site registration. An e-mail must originate from the original attendee and/or company with a scanned copy of the attendees conference badge in order to process a substitution. Please provide all necessary information of the new registrant in this email. Provide this information to leadingagepa_registration@goeshow.com or call (847) 620-4470, extension 4700.

Split/Share Registration Policy

Splitting or sharing a registration is not permitted for either a DAILY or FULL registration category. A DAILY registration must be used by the same person for each day or days that a person is registered. A FULL registration category is to be used by the same person for the entire conference, even if the person is able to attend only part of the program or conference. The DAILY categories were created for the organizations that would like to send different people on different days.

Cancellation Policy

LeadingAge PA is financially responsible for the expenses of those attendees who cancel without adequate notice. Our refund policy realistically reflects these additional expenses to the association. Cancellations will only be accepted by e-mailing leadingagepa_registration@goeshow.com. If you do not receive an e-mail acknowledgement of your cancellation within two weeks of submitting, please follow up to verify receipt. If you have any questions, please call (847) 620-4470.
 
Cancellations received by: Refund due:
On or before April 3 Full refund less $90 processing fee
April 4 – May 1 50% refund of total order
On or after May 2 No refund


Registration fees and any duplicate charges to your credit card will be refunded upon approval. Credit card refunds will be processed 4 to 6 weeks after the initial request. All check refunds will be processed 4 to 6 weeks after the meeting. No refunds will be issued for requests sent more than 6 weeks after the conference.





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