Cancellation and Payment Policy
Cancellations must be made in writing by sending an email to firstname.lastname@example.org. Cancellations received on or before February 07, 2020, will receive a refund, less a $25 cancellation fee. After February 07, 2020, no refunds will be given on any canceled registrations.
If you are no longer able to attend, you can transfer your registration to another person. Log in to your Attendee Service Center to make transfer changes.
Cancellation by IDEA for Non-Payment
Payments or purchase orders must be received no later than 45 days after the date you registered. If payment/purchase order is not received within 45 days, you will continue to receive reminder payment notices until payment is made. Payments should be received within 90 days or risk late payment fees and/or cancellation of registration. If your registration is canceled for non-payment, all events associated with your registration will be canceled.
IDEA accepts American Express, VISA, MasterCard, checks and school purchase orders (PO) for payment. Purchase orders must include the following information: registrant’s names, a breakdown of all events covered by the purchase order, a dollar amount for each item and a total amount for the purchase order. Payment or purchase order must be received within 45 days of completing your registration to avoid cancellation.
Regardless of the situation, it is the responsibility of the individual registrant to pay any balance that was not paid for by the employer, including cancellation, transfer, or no show charges.
No Show Policy
If you do not cancel and do not attend, you are still responsible for payment.