FAQ

What is ASTA Caribbean Showcase and where will it be taking place?
Think of ASTA Caribbean Showcase as a FAM and Conference combined. ASTA Caribbean Showcase is a fusion of immersive in-person experiences, educational training on destination knowledge, and your gateway to new connections. 

In 2025, we are headed to Ocho Rios, Jamaica!
Modern chic and private exclusivity, meet in the heart of Jamaica in a resort that features the best of both worlds. On one side of paradise, discover the beach side Caribbean Riviera with a hot beach club. On the more serene side, true romance spans over a 100-acre Garden of Eden full of private escapes and the elite Butler Village. Designed to bring you closer to the water’s edge than any other all-inclusive resort in Ocho Rios, you’ll enjoy a total of 11 unique bars - including the Caribbean’s first speakeasy - 16 trend-worthy eateries, and challenging greens at the nearby Upton Estate Golf & Country Club.

What is the registration rate, and what does it include?
Travel Advisor registration rates:
Single occupancy room: $1550
Double occupancy room: $2100
Your double occupancy room includes an advisor or non-industry add on to your registration. Please remember, at Sandals Ochi, only king beds are available. 

I am a supplier interested in exhibiting and/or sponsoring. How can I register?
Please contact ASTA's Business Development Manager, Lewis Nobles, at lnobles@asta.org.

I never want to leave! How do I add pre- or post-nights to my reservation?
To extend your stay, you will need to work directly with the resort by contacting their interline department at 1-800-SANDALS. 

I am already registered and want to add a guest. Is this possible?
Absolutely! You can add either a non-industry guest or another ASTA travel advisor member to your registration. To do this, please email meetings@asta.org. Please include all guests demographic details such as first and last name, email, phone number, and whether they are an industry or non-industry attendee. 

I regretfully must cancel my registration. How can I do this?
Please send our Events team an email at meetings@asta.org and we will assist you. We also hope you will be able to join us next time. Please take note of our Cancellation Policy below. All cancellation deadlines will honor the date the email request was received. 

Cancellation Policy:
For cancelations received
On/Before December 1, 2024: Full refund
December 2, 2024-May 31, 2025: 50% of full registration fee refunded per person
On/After June 1, 2025: No refund 

Which airport would you recommend flying into?
Sangster International Airport in Montego Bay (approximately 50 miles from the Sandals Ochi Resort). Shuttle service is available for resort guests. Non-stop flight service is offered from several U.S. cities, including New York City, Chicago, Boston, Dallas and Miami. 

What is the typical weather in Jamaica during August?
Caribbean temperatures are warm year-round and August is Jamaica's warmest month. Temperatures can range between 75-90°F. August is also the height of the rainy season, so there is the possibility for some rain (usually in the later afternoon). Don't forget to pack sunscreen, sunglasses and a hat.

What is the dress code?
The dress code for education/networking events during the daytime is business or resort casual. More elegant attire is required for evening events. All sightseeing activities are casual dress with comfortable walking shoes.

By registering for an ASTA event, attendees agree to the Terms & Conditions set forth by ASTA.