Scott Rose is Pindrop's head of product responsible for overall product strategy, vision and execution of the product roadmap from both a commercial and technical perspective.
Scott has over 19 years of enterprise product management and marketing experience across large and start-up technology firms. Prior to Pindrop, Scott was VP Product Management at CollabNet. At CollabNet he drove product requirements for end-end SDLC and DevOps platforms targeted at mid-market and large enterprises with strict security, regulatory, compliance and data access requirements. Previous to CollabNet, Scott led software product management for the newly formed Data Center business unit at Cisco. He was part of the initial team for Cisco's entry into the server market with responsibility for leading inbound and outbound software product management and helping to drive the UCS platform to a #1 market position within 5 years. He also held leadership product and marketing positions at VERITAS Software and PANTA Systems.
Scott holds a Bachelor of Science degree in Engineering and graduated with honors from U.C. San Diego.
Classes for Scott Rose
Tuesday, March 20
8:00am - 8:45am
Excuse Me, I’ll Need the Last 4 of Your Social for You to Try That On........
Imagine if your in-store security officer asked every shopper to confirm their mother’s maiden name before allowing them through the doors. While physical retailers would never allow this to happen - call centers don’t match the in-store and online shopping experience. Current identity and verification processes such as Knowledge Based Authentication (KBA) questions in your call center fail to make rich customer experiences synonymous with security. See how retailers can evolve their call center by leveraging passive biometric technology for authentication and fraud detection so you can stop treating every customer like a criminal.